Privacy Policy for Atrium Medical Group
Effective Date: January 1, 2024
Introduction
At Atrium Medical Group, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy outlines the types of information we collect, how we collect it, and how we protect and use it. We are dedicated to safeguarding your data in accordance with applicable laws and regulations. This policy is governed by the laws of the State of Ohio.
Types of Information Collected
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, and mailing address.
Health Information: Medical history and treatment details (only as required for healthcare purposes).
Billing Information: Credit card details and payment history (only as necessary for processing payments).
Usage Data: Information about how you interact with our website, services, or communications, including device information and browsing behavior.
How Information is Collected
We collect personal information through various means, including but not limited to:
Forms: Information provided by you through registration forms, appointment scheduling, or other inquiry forms.
Website Usage: Data collected automatically as you interact with our website, such as through cookies, IP addresses, and other tracking technologies.
Direct Communication: Information shared with us through email, phone calls, or other direct interactions.
SMS Consent: When you opt-in to receive SMS messages, we collect your phone number for communication purposes.
Purpose of Data Collection
We collect personal information for the following purposes:
To provide medical services and healthcare treatment.
To communicate with you about your appointments, medical updates, and billing matters.
To send marketing communications (only if you have opted in).
To improve our services and website by understanding user preferences and behavior.
To comply with legal, regulatory, and contractual obligations.
Data Security Measures
We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information, including:
Encryption: Sensitive data such as medical records and payment information is encrypted during transmission.
Access Controls: Access to personal information is restricted to authorized personnel only.
Secure Storage: Data is stored in secure systems with industry-standard protections, including firewalls and backup protocols.
Data Sharing Practices
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
Service Providers: We may share your data with third-party service providers who assist with medical care, payment processing, or other operational functions, under strict confidentiality agreements.
Legal Compliance: We may disclose your information when required by law or to protect the rights and safety of our staff, patients, or others.
SMS Outreach Consent
If you opt-in to receive SMS communications from us, we will only use your phone number for outreach directly related to your healthcare or communications with Atrium Medical Group. Your phone number will not be shared with any third-party entities for marketing or other purposes. This consent is strictly for our use and will not be disclosed to external organizations without your explicit consent.
User Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to certain legal and operational limitations.
Opt-Out: Withdraw consent for receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise your rights, please contact us using the details below.
Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the State of Ohio. Any disputes arising under or in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts located in Ohio.
Contact Information
If you have any questions or concerns about your personal information or our privacy practices, please contact us at:
Email: sdonaldson@atmedgroup.com
Phone: (440) 946-8300
Address: Atrium Medical Group, 781 Beta Dr - Suite F, Mayfield Village, OH 44143
We will respond to your inquiries in a timely and respectful manner.